FAQ's

Collapsible content

How do I find the right size for me?

Please carefully read the detailed item description, being especially attentive of the fit (for example 'oversized fit', 'slim fit', 'regular fit' etc.) 
If any additional measurements are required, or are missing from the item description, or you have any doubts about the item, please contact us via email and we will do our best to assist you.

What are the payment methods available?

We accept all major credit and debit cards, Visa, Mastercard, PayPal, Apple Pay and more. See payment options after checkout.

What is your return policy?

Please read about our return policy in our Shipping & Returns section down below.

How should I wash my Organi product(s)?

We recommend all items to be washed at 30 degrees, inside out and air dryed. 
Please pay attention to any item specific instructions that will come included on certain items for warnings or advice (for example, on certain tie dyed items that require hand washing or cold washes)

Where do you ship to?

We ship to all of Europe currently. Please email our team if you are outside of Europe and wish to purchase and we will do our best to assist.

Can I cancel or edit my order?

Items can be cancelled or basic edits (such as size or color if applicable) within 24 hours of payment. After shipping however, items cannot be changed so please complete your purchases carefully.

Do you offer coupon codes or discounts?

We have various sales, offers, promotions and discount codes at various times of the year. Please follow our instagram at @organioriginals or join our email list for the most recent offers and codes. 

What is your policy on sustainability?

Sustainability is very close to our heart as a brand, and everything we do. Please click here to find out more.

What happens if an item I want is out of stock?

Sign up to our Newsletter to be notified when items are restocked.